Feedback



TEAR is committed to being shaped by those that are a part of the wider TEAR community, and we simply can’t do this without your feedback.

View postal and state office contact information.

General Feedback

If you have any feedback on our publications, events, campaigns or anything else about how TEAR operates- whether positively or negatively- please let us know by emailing feedback@tear.org.au or phoning 03 9264 7000.

Complaints

TEAR also values complaints. They can be an important source to identify and address issues of justice. Complaints can also help us with organisational learning so that we do our work better. Complaints relate to TEAR’s commitment to accountability and relationships, allowing stakeholders the opportunity to have grievances heard and seek redress. Receiving and dealing with complaints offers TEAR an opportunity to restore damaged or broken relationships, or improve new and existing ones.

TEAR Australia has a process for handling complaints. Should you wish to read our complaints policy or lodge a complaint or give any feedback, please email feedback@tear.org.au or phone 03 9264 7000.

Are you concerned about a breach in the ACFID Code?

TEAR Australia is committed to full adherence to the Australian Council for International Development (ACFID) Code of Conduct. Should you wish to lodge a complaint against TEAR Australia’s compliance with the Code, please contact ACFID via the following details:

Australian Council for International Development (ACFID)
Code of Conduct
W: www.acfid.asn.au/code-of-conduct
Ph: (02) 6285 1816

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About TEAR

TEAR Australia is a Christian development, relief and advocacy organisation responding to global poverty and injustice. More >

Join the conversation…

@AusHumanitarian @TEARAustralia The empowered communities are engaged in their own development. Great work Tear Australia and ANCP.1505269749

It’s 10 years since #UNDRIP & I thank @TEARAustralia for empowering indigenous villages in 🇮🇳 #AustralianAid #ANCPtwitter.com/i/web/status/9…1505258644

#AustralianAid in action in Prey Veng province. 🇦🇺 working w/ @TEARAustralia to help 🇰🇭 communities generate income… twitter.com/i/web/status/9…1505189623

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