About TEAR

TEAR Australia is a movement of Christians in Australia responding to the needs of poor communities around the world. Our motivation comes from our belief that God loves all people, and in Christ offers them the opportunity of a new life. We believe that God is just, and has particular care for the poor and those who suffer as victims of injustice.

We work in partnership with other Christian groups, including churches, relief and development agencies and community-based organisations, which are working with the poor in their communities. We seek to build effective relationships with these partners, grounded in mutual respect, trust and accountability.

Priority is given to those programs that strive to involve the most marginalised and exploited members of each community, regardless of their religious or political beliefs.

In Australia, we work to inform and empower Christians, in partnership with local churches, to make a biblically-shaped response to suffering and oppressed communities.

About TEAR

Contact Us

TEAR Australia
A Company Limited by Guarantee

ABN: 85 085 413 832
ARBN: 085 413 832
IRN: A0036369M

National office contact details

Address: 4 Solwood Lane, Blackburn, VIC, 3130, Australia
Post: PO Box 164, Blackburn, VIC, 3130, Australia
Phone: 03 9264 7000 or 1800 244 986 (Free call)
Fax: 03 9877 7944
Email: info@tear.org.au

ACT contact details

Phone: 03 9264 7000 or 1800 244 986 (Free call)
Email: act@tear.org.au

NSW contact details

Address: Suite 413 / 410 Elizabeth Street, Surry Hills, NSW 2010
Phone: 02 9212 4499
Fax: 02 9212 4181
Email: nsw@tear.org.au

NT contact details

Phone: 03 9264 7000 or 1800 244 986 (Free call)
Fax: 03 9877 7944
Email: vic@tear.org.au

QLD contact details

Address: PO Box 488, Narangba, QLD, 4504
Phone: 07 3888 0571 or 07 3348 7776
Fax: 07 3844 7776
Email: qld@tear.org.au

SA contact details

Address: 176 Wattle Street, Malvern, SA, 5061, Australia
Phone: 08 8291 8160
Fax: 08 8291 8160
Email: sa@tear.org.au

TAS contact details

Phone: 03 9264 7000 or 1800 244 986 (Free call)
Fax: 03 9877 7944
Email: tas@tear.org.au

VIC contact details

Phone: 03 9264 7000 or 1800 244 986 (Free call)
Fax: 03 9877 7944
Email: vic@tear.org.au

WA contact details

Address: 315 Bagot Rd, Subiaco WA, 6008. Postal address: PO Box 87, Subiaco WA, 6904
Phone: 08 6262 2823
Email: wa@tear.org.au

Positions Vacant

Our vision at TEAR is for a just and compassionate world in which all people have the opportunity to achieve their God-given potential. We long for a world in which everyone has enough and no-one has too much.

Our staff are people who share this vision and aim to live it out in all of their lives. We aspire to a culture that values relationship, grace, honesty, the whole person, equality and learning. Working at TEAR is not just a job, it’s a way of life. It is about joining together with our implementing partners overseas and through our Indigenous programs and supporting Christians in Australia on a journey towards justice for the poor.

What is it like to work at TEAR?

TEAR Speakers

TEAR staff are available to speak at your church or small group. TEAR speakers speak from a Bible based perspective, and personal experience of issues affecting the lives of our poorer neighbours.

Whether you're organising a conference, looking for a speaker for a youth event, or would just like to expand your roster of speakers, TEAR's education staff are happy to work with you to create a presentation that suits your needs, while inspiring and challenging your audience.

View TEAR speakers or contact your local TEAR office to arrange a TEAR speaker.

Mission Statement

The purposes for which TEAR Australia has been established, are summed up in its Mission Statement:

TEAR Australia is a Christian development, relief and advocacy organisation responding to global poverty and injustice.

Our vision is for a just and compassionate world in which all people have the opportunity to achieve their God-given potential.

We will:

  • inform, challenge and empower Australian Christians to make biblically-shaped responses to poverty and injustice.
  • support community-based Christian groups, churches and mission organisations around the world as they work holistically with poor communities in development, relief and advocacy.
  • adhere to biblical teaching, and evaluate our work and attitudes in its light.
  • maintain a low-cost administration regime in order to maximize the funds allocated to project partners.
Mission Statement

TEAR supporters Sunshine and Nathan March, TEAR stall at WomAdelaide international music festival.

Values

As a faith-based Christian organization we seek to adhere to biblical teaching, evaluating our work and attitudes in its light. Consequently we aspire to the following values.

A commitment to the poor

All people, being made in the image of God, are of equal value and worth. Therefore, we are committed to working with poor people and communities, supporting them as they strive to meet their basic needs, overcome injustice and fulfil their God-given potential. In so doing we are committed to fully acknowledging the integrity, worth and initiative of those who are oppressed by poverty in all our educational and fundraising activities.

A commitment to the whole person

We are committed to work with people in the context of family, community and environment, with concern for their spiritual, physical, mental, social and emotional well-being.

Values

Fabric merchants create a colourful street scene in Nepal.

A commitment to justice

We are committed to live justly, according to biblical principles. We recognise this has radical implications for the way we manage resources, and requires our willingness to speak and act on behalf of the powerless and marginalized.

A commitment to prayer

Recognising our dependence upon God, we acknowledge the need to be earnest in prayer, not only regarding our work but also that of our partners.

A commitment to relationships

We are committed to partnership based on good relationships with our partners, supporters and colleagues, showing humility and integrity in our dealings with others.

A commitment to participation

We are committed to making it possible for supporters, volunteers, staff and members to fully and effectively participate in and shape key aspects of our work.

A commitment to excellence

We are committed to work with partners, supporters, co-workers and volunteers in a professional manner. We will strive for excellence, encouraging creativity and innovation.

A commitment to learn from others

We are committed to learning from others in humility, and will seek to respond well to constructive criticism, and the changing needs of those we serve.

A commitment to collaboration

We are committed to working with other organisations in a spirit of collaboration rather than competition, locally, nationally and internationally.

A commitment to accountability

We are accountable to God for our use of time and resources. We are accountable to our partners, members and supporters, striving to be honest, trustworthy and transparent. We are committed to making what we do consistent with what we say.

Statement of Belief

TEAR seeks to encourage and empower the Christian community to make authentic responses to the biblical call for justice - see also: TEAR's Five Responses.

As a member of the Micah Network, TEAR wholeheartedly endorses the Micah Network Statement of Belief.

As a network of Christian organisations committed to making a Biblical response to the needs of the poor throughout the world, we accept and proclaim the historic truths of the Christian faith including the following:

Statement of Belief

We hold that the Lord our God is one:
Father, Son and Holy Spirit,
and that he fulfils his sovereign purposes
- in creation, revelation, redemption, judgement,
and the coming of his kingdom -
by calling out from the world a people
united to himself and to each other in love.

We acknowledge that though God made us
in his own likeness and image,
conferring on us dignity and worth
and enabling us to respond to himself,
we now are members of a fallen race;
we have sinned and come short of his glory.

We believe that the Father
has shown us his holy love
in giving Jesus Christ, his only Son, for us,
while through our sinfulness and guilt,
we were subject to his wrath and condemnation;
and has shown his grace
by putting sinners right with himself
when they place their trust in his Son.

We confess Jesus Christ as Lord and God;
as truly human, born of the virgin Mary;
as Servant, sinless, full of grace and truth;
as only Mediator and Saviour,
dying on the cross in our place, representing us to God,
redeeming us from the grip,
guilt and punishment of sin;
as Victor over Satan and all his forces,
rising from death with a glorious body,
being taken up to be with his Father,
one day returning personally in glory and judgement
to establish his kingdom.

We believe in the Holy Spirit
who convicts the world of guilt in regard to sin,
righteousness and judgement;
who makes the death of Christ effective to sinners,
declaring that they must now turn to Christ in repentance,
and directing their trust towards the Lord Jesus Christ;
who through the new birth makes us partake in the life of the risen Christ, and
who is present within all believers,
illuminating their minds to grasp the truth of Scripture,
producing in them his fruit,
granting to them his gifts,
and empowering them for service in the world.

We believe that the Old and New Testament Scriptures
are God-breathed, since their writers spoke from God
as they were moved by the Holy Spirit; hence
are fully trustworthy in all that they affirm; and
are our highest authority for faith and life.

We recognise the Church
as the body of Christ, held together and growing up in him; both
as a total fellowship throughout the world, and
as the local congregation in which believers gather

We acknowledge the commission of Christ
to proclaim the Good News to all people,
making them disciples, and
teaching them to obey him, and

We acknowledge the command of Christ
to love our neighbours,
resulting in service to the church and society,
in seeking reconciliation for all with God and their fellows,
in proclaiming liberty from every kind of oppression; and
in spreading Christ's justice in an unjust world

... until he comes again.

History

TEAR Australia: living and giving for God's work of justice and compassion.

For more than 40 years, TEAR Australia has been enabling communities around the world to use their own skills and resources to overcome poverty and marginalisation. Our values are lived out through a mission across two primary sectors of work:

  • Supporting local Christian organisations as they work holistically with poor communities in development, relief and advocacy.
  • Empowering Australian Christians to make biblically-shaped responses to poverty and injustice.

Our History

TEAR Australia was originally formed as an arm of the Australian Evangelical Alliance after its then President, Dr. Leon Morris, was inspired to establish a dedicated emergency relief fund. At an AEA Board meeting in July 1971, Dr Morris laid $10 from his own pocket on the Boardroom table, and so The Evangelical Alliance Relief Fund was born. Its original purpose was: “To meet two human needs: one for spiritual direction and assurance, the other for physical help—food, medicine, shelter and clothing… Practical aid in the context of God's love shown in the Lord Jesus.”

History

Under the AEA, TEAR grew fast. By 1977, the first staff members were appointed, and by 1979, an independent Board was formed. In 1998, and with the blessing of its founding body, TEAR Australia was incorporated as a legally independent agency. We no longer use the original acronym, but rather carry the byline “Transformation, Empowerment, Advocacy, Relief”.

Our Motivation

“TEAR Australia is motivated by its understanding of God, the words and actions of Jesus, and the mission that He passed on to the Church. We believe that God loves all people and offers them new life in Christ. The Bible shows us the values and characteristics of the Kingdom of God. The world falls far short of these standards. We believe that God seeks to involve us in the work of the Kingdom. This involves working for justice and hope with and alongside people living with poverty, and advocating for just social and political structures that promote the dignity and security of all people. We are aware of the interconnectedness of human society with the whole of creation and acknowledge our responsibility to respect and care for it.” (Matthew Maury, National Director)

Our People

Then, as now, TEAR was formed primarily of voluntary workers. As Tony McCarthy, Chair of the TEAR Board from 1979—2004 writes: “TEAR is, and has always been, a peoples' organisation. It is a community of disciples committed to being practical in expressing their faith; passionate about their discipleship in seeking to express God's love and concern for the poor; and rigorous in exploring the scriptures to learn and to inform both belief and practice. It is an inclusive organisation.”

Surrounding the paid staff positions and voluntary Board members is a vast network of Christians in Australia who contribute to the spiritual, directional, financial and educational work. Some of the more formal volunteer roles include TEAR Members, the International Projects Allocations Committee, which reviews international projects, TEAR Reps, TEAR Group members, and office volunteers. There are also the less formal roles of dedicated supporters who pray for TEAR's work, advocate publicly for structural change, give to TEAR's work, learn and teach others about God's work of justice and compassion, and choose to live according to principles of simple lifestyle.

International Programs

Under a guiding principle to support local Christian responses to poverty, the first project supported was in partnership with the Evangelical Fellowship of India Committee on Relief (EFICOR), responding to the needs of refugees from East Pakistan. Our partnership with EFICOR continues to this day, as does the approach to work through local partners rather than establish projects of our own.

Through TEAR's international partners, projects are supported which enable opportunities for people living with poverty to engage in processes to change their lives and their circumstances. Projects give priority to the rights, interests, needs and capacities of the poorest and most marginalised people and seek to address both the symptoms and the causes of poverty.

Commonly, the projects supported through our partners address a combination of issues faced within a community, including basic health and education, income generation, food security, environmental sustainability, strengthening civil society, women's empowerment, water and sanitation, and disaster relief and recovery. At the heart of the activities, there is always a community working together to address their own needs, supported to do so through the resources of a faithful Christian group committed to enabling them to live their lives to the fullest.

Fieldworkers

In Australia, TEAR is committed to working with our partners to improve the impact and effectiveness of the work we do together. One of the ways we achieve this is through fieldworkers—skilled Australians who work with our partners, typically for three to five years, to train and mentor local staff. Since the first fieldworkers began in 1987, TEAR Australia has sent more than sixty fieldworkers from professional backgrounds in education, health, management, engineering and communications.

Indigenous Programs in Australia

One of TEAR Australia's earliest projects was supporting Aboriginal people in the Lake Tyers district of Victoria in 1978. In 2007, a dedicated Indigenous Support Program was launched. “Dhumba”, as it is now known, works to strengthen Indigenous Christian partners as they strive to advocate for their rights, and engage with community development activities. Dhumba also encourages all Australians to engage with the issues faced by our Indigenous brothers and sisters and advocate with them to create a fairer Australia.

Australian Programs

Sitting firmly alongside TEAR's international program has been a focus on engagement with Christians in Australia—encouraging, challenging, teaching, networking and resourcing to make biblically-shaped responses to poverty and injustice. This dual focus, in which it is recognized that poverty cannot be overcome unless we also make changes to our lives, and in which Australians are empowered to act at the local level to affect international change, is embedded in TEAR Australia's mission. Target magazine, first published in 1975, and distributed free to supporters, has been devoted to biblically-shaped material reflecting on God's work with our international partners and with Christians in Australia.

The first full-time staff member, appointed in 1979, was dedicated to education in Australia. Since then, TEAR staff and volunteers around the country have worked directly with individuals and churches, providing opportunities to engage. Conferences, one of the earliest titled “Living Simply is Simply Not Enough” in 1979, have enabled Christians to discuss issues relating to Australian lifestyles, on the poor locally and globally, and to biblically and prayerfully reflect on ways to respond. Similiarly, TEAR offers opportunities for supporters to visit our international and Indigenous Australian projects. The first of these exposure and learning events was in 1989, and since then hundreds of Australians have been able to visit TEAR-supported projects.

Advocacy

A strong commitment to advocating for just social and political structures has motivated TEAR Australia to both speak out individually, and through coalitions, on issues of injustice. Over the past two decades, TEAR Australia has acted as founding body and, at times, the lead agency for: the Jubilee 2000 Australian campaign, The Water Matters campaign, Voices for Justice, Make Poverty History and the Micah Challenge.

Fundraising

The vast majority of TEAR Australia's income comes from individuals, churches and Christian groups across the country. Some of this is through our major fundraising initiatives, including The World's Most Useful Gift Catalogue and through appeals for disaster relief and recovery or special events such as the End of Financial Year Appeal. Full accreditation with The Department of Foreign Affairs and Trade (DFAT) which manages the Australian Government's overseas aid program, also enables TEAR Australia to access government grants to support our partners' work.

TEAR’s Five Responses

TEAR seeks to encourage and empower the Christian community to make authentic responses to the biblical call for justice.

Our five holistic responses:

Learn

Hear the voices of the poor and marginalised, and grow in your understanding of God’s Kingdom vision and the work of TEAR’s partners.

TEAR’s Five Responses

Live

Take practical steps to live well through everyday justice choices.

TEAR’s Five Responses

Advocate

Seek release for those made captive by oppressive systems and restoration for people and places broken by greed and injustice.

TEAR’s Five Responses

Pray

Pray like Jesus that “God's Kingdom come”. Seek to see the world through God's eyes and join with others to bring about real change.

TEAR’s Five Responses

Give

Partner with TEAR by giving financially to support the mission of building a just and compassionate world so that all can have “fullness of life”.

TEAR’s Five Responses

Reconciliation Action Plan

We invite you to read the TEAR Australia Reconciliation Action Plan for 2013-15. It is our first “Stretch RAP” and represents our desire to reach higher goals toward reconciliation. It has been developed by a team of TEAR staff working with Aboriginal people from the Dhumba Committee.

Our first RAP was developed in 2009 with the help of elders Denis and Maureen Atkinson. Since then, we have made significant progress, not only in making TEAR a culturally welcoming place for Aboriginal and Torres Strait Islander peoples but also in building partnerships with Aboriginal and Torres Strait Islander groups. Read more about current Dhumba partnerships here.

TEAR staff regularly take part in training. We make sure that every significant TEAR event opens with a Welcome or Acknowledgement of Country. Every TEAR state and national conference since 2009 has included significant input from Aboriginal and Torres Strait Islander people.

We still have a way to go. We encourage you to read the current RAP and see what we aim to achieve. You may also want to consider developing a RAP for the organisation you work with. You can also check out TEAR's Reconciliation Resource Kit for churches and groups on the journey toward reconciliation.

Reconciliation Action Plan

Annual Report and Financial Statements

TEAR's Annual Reports and Financial Statements, documenting the values of TEAR, the activities for the past year, the financial reports and the staff of TEAR.

View all reports and financial statements

Working at TEAR

Positions vacant

Why work for TEAR?

Our vision at TEAR is for a just and compassionate world in which all people have the opportunity to achieve their God-given potential. We long for a world in which everyone has enough and no-one has too much.

Our staff are people who share this vision and aim to live it out in all of their lives. We aspire to a culture that values relationship, grace, honesty, the whole person, equality and learning. Working at TEAR is not just a job, it’s a way of life. It is about joining together with our implementing partners overseas and through our Indigenous programs and supporting Christians in Australia on a journey towards justice for the poor.

Working at TEAR

Culture and Diversity

TEAR Australia seeks to be a diverse workplace, in which people of different backgrounds, genders and ages work together. We are committed to be an equal opportunity workplace and aspire to create an inclusive workplace. Please see TEAR's Gender Policy and Equal Opportunity Policy.

Valuing our team

People are drawn to work for TEAR by our mission, values, God’s call and the desire to make a difference. One of TEAR Australia's objectives is to maintain a low-cost administration structure so as to maximise the funds allocated to project partners. We aspire to provide rewarding work, flexible working conditions, opportunities to learn and grow, care for the whole person, space for spiritual nurture, fair pay rates and a supportive environment.

As part of our desire to keep people as the centre of our development ethos, TEAR has made a commitment to the People in Aid (PiA) Code of Good Practice. TEAR values collaboration and hearing from others. In line with the PiA Code, approximately every two years we consult with our staff through the use of a staff survey. The results of this survey are shared with staff and staff representatives work together to provide recommendations on how TEAR can learn from and act on the results. More information about People in Aid and the Code. Please also see TEAR's Learning and Development Policy and Work Health and Safety Policy.

What we look for

We look for people who are passionate, faithful, good at what they do, love big challenges and welcome creativity. TEAR is distinctively different and we particularly look for people who are living out God’s call through their whole of life practices such as prayer, advocacy, giving, learning and lifestyle choices.

Safeguarding Children

TEAR Australia’s recruitment and selection procedures and checks reflect our commitment to the well-being and protection of children. Please see our Safeguarding Children Policy (below) for more information.

TEAR Members

An Invitation to Membership

Membership offers those with a history of TEAR involvement a way to serve and safeguard the mission, vision and values of TEAR. At the 2011 AGM the TEAR Board announced it would like to increase the number of active Members starting in 2012.

TEAR Membership

We hope all TEAR supporters see themselves as part of the TEAR movement for a more just and compassionate world. But legal members of TEAR as a company limited by guarantee have a particular governance role. Members serve five year terms which are renewable. Please prayerfully consider if you are interested in becoming a member.

TEAR Members

TEAR Membership

Please prayerfully consider if you are interested in becoming a member. You can contact Karen Quast at membership@tear.org.au or call 03 9264 7000 for more information.

What kinds of things do members do?

Members safeguard the mission, vision and values of TEAR by holding the Board accountable to TEAR’s constitution and ensuring that appropriate people are elected to TEAR’s Board of Directors.

Members are expected to actively participate in the AGM, held each November and vote on proposals brought to this meeting. Members consider relevant financial, legal and governance information to make informed decisions on important TEAR business, including Board elections and constitutional changes.

But I thought I was already a member?!

You may not be. Unless you have formally applied to the TEAR Board and been accepted you are not a legal member of TEAR. If you are a current member of TEAR you will receive election ballots for TEAR's AGM and other correspondence throughout the year relating to TEAR's governance.

I want to apply. What’s the next step?

Please prayerfully consider if you are interested in becoming a member. You can contact Karen Quast at membership@tear.org.au or call 03 9264 7000 for more information. After a short phone conversation, a membership pack will be sent out to you and the application process can start.

The Membership Committee review all applications and make an assessment based on people’s commitment to the Mission of TEAR. Commitment is demonstrated by an active Christian faith and by participating in biblically shaped responses to global poverty and injustice, including through pathways provided by TEAR Australia. In particular, members are expected to join together in the following expressions of commitment:

  • Praying faithfully for TEAR Australia (the communities TEAR partners work with, TEAR partners, volunteers and staff, supporters and supporting churches).
  • Living in ways that promote justice for the poor.
  • Giving consistently to the work of TEAR.
  • Participating in advocacy actions on behalf of the world’s poor.
  • Learning more about the Bible, about justice, about poverty and development.

TEAR publicises avenues for these activities through its publications, website, emails and events. Involvement in a TEAR Group or as a TEAR Representative in a church are examples of important ways in which members actively respond to poverty and injustice.

Successful applicants sign a covenant detailing their commitment to fulfil the membership role, particularly through participation in the annual AGM.

Accreditation and Strategic Alliances

Department of Foreign Affairs and Trade

The Australian Government's overseas aid program is a federally funded program that aims to reduce poverty in developing countries.

The Department of Foreign Affairs and Trade (DFAT) manages the program.

The Australian Government recognises the valuable role of non-government organisations (NGOs) and works with them to deliver around seven percent of the aid program. All Australian NGOs funded through DFAT undergo a rigorous accreditation process. This ensures that Government funds are channelled through NGOs that have strong community support and are of sufficient size and professionalism to be able to deliver aid programs overseas.

The accreditation process aims to provide DFAT, and the Australian public, with confidence that the Australian Government is funding professional, well-managed, community-based organisations that are capable of delivering quality development outcomes. Accreditation acts as a front-end risk management process and ensures accountable use of funding with minimal activity overview by DFAT. Non-government organisations can gain accreditation at two different levels, Base or Full.

TEAR Australia's full accreditation with DFAT was renewed in November 2011 and is valid for 5 years.

See: http://aid.dfat.gov.au/ngos/pages/accreditation.aspx

People in Aid

People In Aid improves organisational effectiveness within the humanitarian and development sector worldwide by advocating, supporting and recognising good practice in the management of people.

TEAR Australia is committed to the People in Aid Code of Good Practice in the management and care of its personnel.

Australian Council for International Development

ACFID is the peak Council for Australian not-for-profit aid and development organisations working to attain a world where gross inequality and extreme poverty are eradicated. TEAR Australia is an ACFID member, and a signatory to ACFID’s Code of Conduct, which commits members to high standards of integrity and accountability.

Integral

Integral is an alliance of Christian relief and development agencies responding to emergency situations around the world. Its main focus is on collaborating when disasters do happen, to find opportunities to avoid duplication, and to maximise resources for those communities requiring emergency relief. TEAR Australia’s membership of Integral provides us with opportunities to learn and respond quickly when disasters do occur.

Accreditation and Strategic Alliances

Micah Network

TEAR Australia is a founding member of the Micah Network, a global Christian community of organisations and individuals committed to integral mission. TEAR Australia wholeheartedly endorses the Micah Network Statement of Belief.

Micah Challenge

The Micah Challenge is a global campaign of Christians speaking out against poverty and injustice. It calls on international and national decision-makers of both rich and poor nations, to fulfil their public promise to achieve the Millennium Development Goals and so halve absolute global poverty by 2015. TEAR Australia is a founding member and driving force behind Micah Challenge Australia.

Make Poverty History

MAKE POVERTY HISTORY is a coalition of more than 70 aid and development organisations, community and faith-based groups. In Australia, it works in partnership with Micah Challenge to achieve the United Nations Millennium Development Goals and halve global poverty by 2015. TEAR Australia is a founding member and driving force behind Make Poverty History Australia.

Frequently Asked Questions

What does “TEAR” stand for?

Established in 1971 by the Australian Evangelical Alliance, TEAR Australia was originally called The Evangelical Alliance Relief Fund. As we are now an independent organisation, the letters are no longer used as an acronym. Now in our 40th year, we use the byline “Transformation Empowerment Advocacy Relief” as a description of our work.

Does TEAR fund evangelism?

No. TEAR's policy is to finance the relief, development and advocacy activities of organisations who are motivated by their faith in Christ, and by their desire to demonstrate the depth of God's commitment to justice, to mercy, to the poor. We do not fund proselytizing activities, but we rejoice and celebrate when we know of people whose lives have been wonderfully and beautifully enriched by the embrace of God in Christ. But we will not support any attempt to misuse relief and development activities to manipulate people into the church. We believe such attempts lack integrity, result in poor development, and dishonour the One who is our motivation.

How much of my donation reaches the project?

Of TEAR Australia's overall income in the last audited financial year, 82% goes to projects, 8% is spent on empowering people within Australia to respond to poverty and injustice, 7% covers administrative costs, and 3% is spent on fundraising. View our annual reports and financial statements.

How do I know the money gets there?

All projects are audited by accountants and reviewed by TEAR project workers. TEAR is also audited by registered company auditors and is fully accredited by The Department of Foreign Affairs and Trade (DFAT) which manages the Australian Government's overseas aid program. TEAR is a signatory to the ACFID (Australian Council for International Development) Code of Conduct, representing our commitment to ethical standards in governance, financial management and public accountability.

How is a project designed?

Project design and management is a joint activity of TEAR Australia and respective implementing partners. TEAR Australia also contributes to the project design process through a sharing of information and experience. Partner organisations work closely with communities to ensure that projects are built on the strengths of the people involved and help them meet their own needs.

How is a project selected?

Projects are selected on the basis of the following strategic objectives. They should:

  • focus on the poorest and most marginalised people;
  • give priority to the rights, interests, needs and capacities of the people they serve;
  • address both the symptoms and the causes of poverty and marginalisation;
  • produce tangible, lasting improvement in the lives of the people they serve;
  • strengthen skills within communities, civil society and government to address their own development priorities.

For more information, please see the 'Guidelines for Development and Relief Assistance'.

How are projects evaluated?

An evaluation process is built into the initial design of every project, and is regularly conducted during implementation of the program. Regular reflections and evaluation by the community and local staff members, technical evaluation by experts, and the observations of TEAR staff are used to keep the project on the path to achieving its goals. As projects reach their completion, or reach a new stage, often an external consultant is employed to facilitate the reflection and learning process.

Privacy Policy

TEAR Australia is committed to ensuring the privacy of the information you provide to us. It is a requirement of the National Privacy Principles, established under the Privacy Amendment (Private Sector) Act 2000, that you be informed about this process and how we may use the information you provide.

This policy statement applies to TEAR Australia which administers the TEAR (Australia) Developing Countries Aid Fund.

Holding of Personal Information

Only personal details that are relevant to the work of TEAR are collected and stored. The information is used to process donations, issue receipts, and for contact management for TEAR staff and representatives. On some occassions, we may ask for your date of birth. This is used to identify you should you need to contact us about your personal information. From time to time we may send you updates and information. Please contact TEAR if you do not wish to receive them. The personal information required may include your name, date of birth, address, telephone number, email address, bank account or credit card details and your TEAR Australia reference number.

Privacy Policy

Where the homeless and the comfortable meet: A girl from the Karamojong tribe approaches the 4 x 4 drivers for loose change on the streets of Kampala, Uganda.

You may, if you wish, donate or receive general information anonymously. This would need to be in the form of a money order or cash. (Please do not send cash through the mail.)

Apart from the information given to financial institutions required for normal bank processing, personal details of donors remain confidential. Reasonable steps are taken to protect the personal information TEAR holds from misuse and loss and from unauthorised access, modification or disclosure. From time to time the Australian Taxation Office may require TEAR to disclose information as required by law.

Mailing lists of donors or other contacts are never sold, rented or exchanged to third parties.

Keeping details accurate and up-to-date

After being advised of any change, personal details that are recorded by TEAR are updated as soon as possible. To assist in keeping your information accurate, please advise us if there are any errors or changes in your personal information.

Accessing your information

You have the right to access the personal information we store about you, subject to exceptions allowed by law. If you wish to view or access your information please contact us at the address below.

Assurances

This privacy policy is governed by the Australian National Privacy Principles, contained in the Privacy Amendment (Private Sector) Act 2000.

TEAR websites

TEAR websites may contain links to other websites whose operator may or may not adhere to a privacy policy or be governed by the Australian National Privacy Principles.

TEAR websites may use cookie and tracking technology depending on the features offered. Cookies and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information is not collected by cookies or other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.

How to contact us

If you have any questions or comments about TEAR's privacy policy, please contact TEAR's Privacy Officer on 1800 244 986 between 9am and 5pm Monday to Friday. Alternatively you can send an email to privacy@tear.org.au or write to:

Privacy Officer,
PO Box 164, Blackburn, VIC, 3130, Australia

Security

TEAR websites use Secure Socket Layer (SSL) technology, which is an industry standard for internet payments. This means all of your personal and card details are protected using 128 bit encryption when your details are transmitted over the Internet. This makes it virtually impossible for anyone else to discover and use your details. On secure pages you will see a padlock in the lower right or upper right area of your browser window to indicate that SSL is enabled. If you can't see the padlock, or have other concerns, please contact us.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.

How to contact us

If you have any questions or comments, please contact TEAR's Privacy Officer on 1800 244 986 between 9am and 5pm Monday to Friday. Alternatively you can send an email to privacy@tear.org.au or write to:

Privacy Officer,
PO Box 164, Blackburn, VIC, 3130, Australia

Security

Children gather for a photo, India.

Feedback

TEAR is committed to being shaped by those that are a part of the wider TEAR community, and we simply can’t do this without your feedback.

View postal and state office contact information.

General Feedback

If you have any feedback on our publications, events, campaigns or anything else about how TEAR operates- whether positively or negatively- please let us know by emailing feedback@tear.org.au or phoning 03 9264 7000.

Complaints

TEAR also values complaints. They can be an important source to identify and address issues of justice. Complaints can also help us with organisational learning so that we do our work better. Complaints relate to TEAR’s commitment to accountability and relationships, allowing stakeholders the opportunity to have grievances heard and seek redress. Receiving and dealing with complaints offers TEAR an opportunity to restore damaged or broken relationships, or improve new and existing ones.

TEAR Australia has a process for handling complaints. Should you wish to read our complaints policy or lodge a complaint or give any feedback, please email feedback@tear.org.au or phone 03 9264 7000.

Are you concerned about a breach in the ACFID Code?

TEAR Australia is committed to full adherence to the Australian Council for International Development (ACFID) Code of Conduct. Should you wish to lodge a complaint against TEAR Australia’s compliance with the Code, please contact ACFID via the following details:

Australian Council for International Development (ACFID)
Code of Conduct
W: www.acfid.asn.au/code-of-conduct
Ph: (02) 6285 1816

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About TEAR

TEAR Australia is a Christian development, relief and advocacy organisation responding to global poverty and injustice. More >

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